Which program do I need?

The majority of our clients use the HyperTerminal software. If you are familiar with the original version of HyperTerminal that was licensed by Microsoft to include with Windows, the current version of HyperTerminal Private Edition has all these features and more.

If you need the most commonly used terminal emulators, communication options, or file transfer protocols you can use either HyperTerminal or HyperACCESS.

If you need a customizable program with advanced features like scripting or automation or if you use less common terminal emulators you will need HyperACCESS.
For specific features please see the lists below.

Compatibility
Compatibility HyperTerminal HyperACCESS
Windows 10
Windows 8
Windows 7
Vista
Windows XP
Windows 2000
Windows ME
Windows 98
Windows 95
Server 2003
Server 2008
Server 2012
Server 2016

Communications
Communications HyperTerminal HyperACCESS
Serial
Modem
Telnet
SSH

File Transfer
File Transfer HyperTerminal HyperACCESS
Xmodem
Ymodem
Zmodem
Kermit
Text
Compuserv B+
HyperProtocol

Automation
Automation HyperTerminal HyperACCESS
Key Macros
Custom buttons
Scripting
API

Emulators
Emulators HyperTerminal HyperACCESS
ANSI
ANSIW
SCO ANSI
Minitel
TTY
Viewdata
VT52
VT100
VT102
VT220
VT320
ADDS Viewpoint
ADM3A
CompuServe
DG210
DG211
IBM 3101
IBM 3278
TV910
TV912
TV920
TV925
TV950
Wyse 50
Wyse 60
Key    
Supported Not Supported Supported in legacy version

How many copies do I need to purchase?

The licensing is on a per-pc basis, so you will need one license for each computer that the software is installed on. Volume discounts are available for those ordering 10 or more copies.

Why, after making a purchase of HyperTerminal PE during the trial period, doesn’t it ask for my serial number?

Even though you may have already purchased, just click the “yes” to purchase and a screen should pop up asking for the serial number. If by clicking “yes” it takes you to the order screen again just close out of that and the next screen you see will ask for the serial number.

Why didn’t I get my confirmation email for the order I just placed?

This confirmation is sent out seconds after placing an order on our online store. A copy of your order is also sent to us. If you don’t get yours there could be several reasons so please check the following:

  1. Your email address could be typed incorrectly.
  2. The confirmation email may have been blocked or landed in your spam or junk mail folder.

If your order is still not coming through, please give us a call and we can resend the order, 734-243-0576.

Why does it say my serial number is “not valid”?

If you have copied and pasted the number it can leave a space at the end and this will render the number “invalid”. Either type the serial number in, or press the backspace key after pasting.

Why doesn’t my download link work?

The online store’s download link will expire in 96 hours after the purchase. If this happens just give us a call and anyone here can email a fresh link to you, 734-243-0576.

How can I upgrade my current copy of HyperACCESS or HyperTerminal Private Edition?

This service is not offered on the online store. You must call our sales department to update your old version to the current version. The serial number you are using is required to upgrade. Please call 734-243-0576 x1. or 800-826-2760.
The upgrade cost is $85.99 for HyperACCESS and volume discounts are available. The upgrade price for HyperTerminal Private Edition is $20.00.
We do not offer upgrade pricing for HyperTerminal for versions prior to 6.4.

I am using HyperTerminal PE to connect to a dial up system, and it is asking for a host address.

This usually means that your computer does not have a dial-up modem present. If you are sure that you do have a modem you probably need to either restart the computer, or re-install the modem drivers. In the case of a USB modem please ensure that it is still plugged in.

Can I use HyperTerminal PE or HyperACCESS over broadband internet?

Both programs can be used with a broadband connection. Telnet and SSH connections can be used over broadband, however, some systems require a different type of connection.

Will this work with 64-Bit Windows?

Both HyperTerminal 7.0 and HyperACCESS 9.0 will work with 64-bit Windows 7, 8, 8.1, and Vista.

Hilgraeve